Cloud Process
Maturity
PROCESS MATURITY
Problem:
Consuming cloud services can very quickly become a problem if appropriate processes and checks and balances are not in place.
- Execution of IT service management (ITSM) for any IT process engagement
- Examination of current processes
- Documentation of current processes
- Utilization of maturity models to determine areas of improvement
- ITIL (formally an acronym for Information Technology Infrastructure Library): a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business
Solution:
Cloudify will engage our black-belt ITSM experts to work with our clients in any process improvement project. Certified ITSM process improvement analysts will ensure your business is ready to consume IT as a Service rather than a function.
We are pragmatic about what the role of processes are and what impact they can have in an organization:
- We will examine all current processes
- We will perform a gap analysis
- Process is not put in place a s red-tape but to truly improve the underlying services
- Define pragmatic, actionable and tailored roadmap for individual process that will really serve each organization and improve the offerings to end-client of IT services